The approach at Connect is based on several layers of awareness, understanding, assessment, formulation, and action planning. In simple terms the focus is young person centred and evolving to the everchanging needs of the young people in our care. It focuses on a process of Regulate – Relate then Reason when challenges occur. Centre based staff receive regular training and support the assessment and addressing of needs as behavioural, social or emotional events as they occur.

Staff have access to ongoing and annual training related to the approach and have access to termly reflective practice to support the working approach.
Important aspects of our immediate response to young people include: